NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND
DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT
CAREFULLY.
Treatment, Payment and Healthcare Operations. As one of your healthcare
providers, we may use and disclose protected health information ("PHI")
about you for treatment, payment and healthcare operations without your
authorization. Some examples of these types of uses/disclosures are:
- Treatment: We may use or disclose PHI about you to provide your prescribed
products, equipment or services. We may consult and coordinate with your
physician. We may remind you of medication or supply refills and scheduled
visits/appointments. We may provide you information about treatment
alternatives or other health benefits and services that may be of interest
to you through newsletters or other means. We may also disclose your PHI to
other healthcare providers (such as physicians and pharmacies) involved in
your treatment.
- Payment: We may use or disclose your PHI to bill and collect payment for
the products, equipment or services we provide you. We may contact your
insurer or other payer to obtain eligibility and coverage information. We
may also disclose your PHI to health plans, healthcare clearinghouses or
other healthcare providers involved in your care for their payment
activities.
- Healthcare Operations: We may use or disclose your PHI for quality
assessment activities, evaluation of our employees’ performance, business
planning and development, and management and general administrative
purposes. We may disclose your PHI to health plans or other healthcare
providers for their quality assessment, employee evaluation or healthcare
compliance activities
**We also engage consultants and contractors to perform certain services
for us. When the nature of these services involves PHI disclosure, the
consultants/contractors are required to appropriately safeguard the PHI they
receive.
Other Permitted and Required Uses and Disclosures. We may use or disclose
your PHI for the following reasons without your consent:
Persons Involved in Care/Payment: We may disclose relevant parts of your PHI
to family members or other persons involved in your care and its payment. We
may notify such persons or public or private entities involved in disaster
relief efforts of your location, general condition or death.
Limited Marketing Purposes: From time to time, we may also provide
promotional items of nominal value or marketing information communicated to
you in person (face to face).
Health Oversight Activities: We may disclose parts of your PHI to regulatory
authorities for purposes of monitoring the healthcare system and compliance
with civil rights laws and government regulations and healthcare program
requirements.
Health or Safety: We may use or disclose parts of your PHI if we believe it
is necessary to prevent or lessen a serious and imminent threat to your
health and safety or the health and safety of another person or the public.
In certain circumstances, this may include disclosing parts or your PHI to
local utility companies or emergency services so that they may provide
appropriate assistance in the event of an emergency or power outage.
Abuse, Neglect or Domestic Violence: We may disclose parts of your PHI to
appropriate governmental agencies if we believe you may be a victim of
abuse, neglect or domestic violence and such disclosure is authorized by
applicable law or regulation.
Public Health Activities: We may disclose parts of your PHI to public health
authorities for purposes of controlling disease, injury or disability. We
may also release parts of your PHI to the Food and Drug Administration to
report adverse events, track products, enable recalls, conduct
post-marketing surveillance and other activities in connection with its
regulation of the quality, safety and effectiveness of certain products or
activities.
Research: Subject to certain restrictions, we may disclose parts of your PHI
to facilitate research if an institutional review or privacy board approves
an individual authorization waiver.
De-Identified Information: We may use or disclose parts of your PHI that do
not personally identify you or reveal who you are.
Workers Compensation: To the extent authorized by applicable law, we may
disclose your PHI to workers compensation or similar programs that provide
benefits for work-related injuries or illnesses.
Correctional Institutions: If you are incarcerated or otherwise in the
custody of law enforcement officials, we may disclose certain of your PHI to
the correctional institution or facility or its authorized personnel.
Legal Proceedings: We may disclose parts of your PHI in any judicial or
administrative proceeding pursuant to court order or to meet other legal
requirements.
Law Enforcement: We may disclose parts of your PHI to locate or identify a
suspect, fugitive, material witness or missing person to comply with laws
such as those requiring reporting of certain injuries or death or to report
certain crimes.
Coroners, Medical Examiners and Funeral Directors: We may disclose parts of
your PHI to coroners and medical examiners for identification purposes, to determine cause of death or as otherwise required by law. We may also
disclose, consistent with applicable law, parts of your PHI to funeral
directors to permit them to carry out their duties.
Organ or Tissue Donation Purposes: We may disclose parts of your PHI to
organ procurement organizations or other entities to facilitate organ or
tissue procurement, banking or transplantation.
Specialized Government Functions: Under certain circumstances, we may
disclose parts of your PHI to Armed Forces personnel and to Department of
State and other federal officials in connection with specialized
governmental functions (including military missions, national security and
protective services).
Governmental Agencies: We may disclose parts of your PHI to governmental
authorities entitled to receive such information, including the Secretary of
Health and Human Services.
Required or Permitted by Law: We may disclose parts of your PHI in other
situations not mentioned above when required or permitted by law.
Other Disclosures:
Except as provided by our Notice of Privacy Practices, we will not use or
disclose protected health information about you without your written
authorization.
Your Rights:
The following is a statement of your rights regarding your PHI and a brief
description of how you may exercise these rights:
Access. You have the right to inspect and copy the PHI we maintain about you
except for: psychotherapy notes, information complied in anticipation of a
legal proceeding or other PHI to which your access is limited by federal
law. Requests to inspect and copy records must be in writing directed to our
Privacy Officer and provide specific information to assist us in fulfilling
your request. We may charge a reasonable fee for copying and mailing copies.
If we deny your request for access, under most circumstances, you have the
right to have the denial reviewed. Please contact our Privacy Officer if you
have questions concerning your right to inspect and copy your records.
Confidential Communications. You have the right to request that PHI be sent
to you by alternate means or at alternative locations. For instance, you can
ask that we send mail to a post office box rather than to your home address.
We will accommodate all reasonable requests. Please make this request in
writing to our Privacy Officer.
Restrictions. You have the right to request restrictions on how we use or
disclose your PHI for our treatment, payment and healthcare operations
activities. You also have the right to request that we not release any part
of your PHI to family members or others who may be involved in your care.
Your request must be in writing to our Privacy Officer and must specify what
parts of your PHI you do not want released and to whom you do not want it
released.
We are not required to agree to your request and only our Privacy Officer is
authorized to agree to such requests. If we agree to your request, we will
abide by the restriction unless the restricted PHI is needed to provide you
emergency treatment.
Amendment. You have the right to request that we amend the PHI we maintain
about you. Requests for amendment must be in writing directed to our Privacy
Officer and provide a reason to support your requested amendment. If we deny
your request for amendment, you may file a written statement of disagreement
with our Privacy Officer and we will include it in your PHI when used and
disclosed.
Accounting. You have the right to receive an accounting of certain
disclosures of PHI made by us. Your request for accounting must be in
writing directed to our Privacy Officer and cannot request an accounting for
more than six years. Certain disclosures are not required to be included in
the accounting including: disclosures for our treatment, payment and
healthcare operations activities, incidental disclosures, disclosures for
national security, disclosures to correctional institutions, certain
disclosure of PHI without personally identifying information and any
disclosure made prior to 4/13/03.
Copy of Notice of Privacy Practices You have the right to receive a paper
copy of our Notice of Privacy Practices even if you agreed to receive our
Notice of Privacy Practices electronically. You may obtain a copy from your
local service center or by contacting our Privacy Officer and requesting a
copy by mail.
Our Responsibilities:
We are required by law to maintain the privacy of protected health
information and to provide you notice of our legal duties and privacy
practices with respect to protected health information.
We are required to abide by the terms of our Notice of Privacy Practices or
applicable state laws that may provide for more restrictions on the use and
disclosure of your PHI.
Changes to Notice of Privacy Practices:
We may change the terms of our Notice of Privacy Practices at any time. The
new Notice of Privacy Practices will apply to all PHI that we maintain on or
after the effective date of the new Notice of Privacy Practices. Upon
request to your local service center, we will give you a copy of a new
Notice of Privacy Practices. You may also obtain this information by mail.
Complaints:
If you believe your privacy rights have been violated, you may lodge a
complaint by contacting our Privacy Officer. You may also complain to the
Secretary of Health and Human Services. We will not retaliate against you
for filing a complaint.
Additional Information:
If you need additional information or would like a LARGE PRINT VERSION of
our privacy practices, please contact:
Privacy Officer
139 North Belt Hwy, Suite C1
St. Joseph, MO 64506
816-364-4357